How to Lose New Members in 90 Days or Less

Imagine improving your new member retention rates by 10%, 20%, even 50%! Some associations are growing their membership by focusing far more on engaging their most at-risk members. How are they doing it? By delivering the value and experiences new members need.

How to Lose New Members in 90 Days or Less was a SURGE session in 2018.

Use this for

  • Understanding the power of picking up the phone
  • Tips on implementing a successful email on-boarding campaign
  • Learning how to make newbies feel welcome